Enterprise scientific data management
Professional maintenance and monitoring for the Proasis enterprise system.
Seamless operational support
When DesertSci is engaged to provide enterprise scientific data management, we take responsibility for the application layer of your Proasis environment. This scientist-led oversight ensures that your structural biology infrastructure is always up-to-date, secure, and optimised for high-performance research.
Core policy features
Proactive monitoring
DesertSci transmits operational telemetry (system metrics and application logs) to our centralised infrastructure to detect potential issues before they impact your workflow.
Remote management
Our team can issue authorised, logged, and auditable commands to resolve incidents, such as service restarts or application updates.
Infrastructure security
We maintain strict technical and organisational security measures, including encrypted data transmission and audit logging for all administrative activity.
Service level commitments
We use commercially reasonable efforts to meet agreed availability targets and incident response timeframes.
Ready to streamline your discovery infrastructure? Get in touch to discuss a managed services agreement.
